Health & Comfort

Spa Etiquette

Spa Arrival

Arriving late may make it necessary to limit the time for your treatment so the next guest is not delayed. Please arrive at The Spa reception ten minutes prior to your scheduled treatment time.

Mobile Phones

Kindly refrain from using your mobile phone in the spa premises. Please keep your mobile phone on the silent mode at all times

Valuables

We provide a secure place for your personal items inside the spa suite; however, we do not accept liability for loss or damage. We recommend valuable items are stored inside the safe located in your hotel suite safe.

Hydrothermal Facilities

Complete with a Finnish Sauna, Bio-sauna, Steam Room, Sol Steam, Jacuzzi along with Hot and Cold Plunge Pools. Guests are advised that the facilities are designated as unisex and hence, swimwear must be worn in the hydrothermal facilities at all times.

Children

Minimum age for entry to the spa, hydrothermal and health club facilities is 16 years old.

Health Matters

Please communicate health conditions such as high blood pressure, allergies, pregnancy or any health-related concerns you may have when making your appointment. We do not recommend the consumption of alcohol before or directly after spa treatments.

Smoking

Kindly note that the spa, health club and hydrothermal facilities are designated as nonsmoking zones.

Spa Attire

We will provide you with spa attire including a choice of spa underwear, alternatively you may prefer to wear your own. Choose what is most comfortable for you. Our therapists will always use draping techniques to respect your privacy.

Cancellation Policy

The treatments you select are reserved especially for you. Guests will be charged a 50% cancellation fee for treatments cancelled less than five hours prior to the appointment time. No-show or cancellation with less than two hours notice will be charged at 100%.

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